Ordering/Returns

ORDERING

Send us an email to sales@workwearyagoona.com.au

Please include these details;
Name:
Delivery Address:
Phone number:
Garment code:
Colour:
Size:

If you require printing or embroidery, attach the file ( see embroidery or/and screen printing for file details)

We will dispatch goods when full payment has been received.

We endeavour to have all in stock items dispatched within three working days of payment receipt.For large orders, custom orders or back orders, we will give an estimated delivery date at time of ordering.

We deliver via registered Australia Post or local courier for Sydney local area.

Additional charges will apply for urgent or special deliveries.

PAYMENT

We will dispatch goods when full payment has been received.

Payment can be made by :
Direct deposit into our bank account,
Cheque - goods dispatched when cheque has cleared,
Credit card - 3% credit card fee applies - Amex and Diners card not accepted

RETURNS

A full refund or exchange will be offered on any faulty item.

We do not offer a refund on incorrectly chosen, unwanted gifts or where you "change your mind"
PLEASE CHOOSE CAREFULLY.

All claims for exchange or return must be made by email.
If approved you will be given a return authority to return the items.We will exchange items if you have chosen the incorrect size only if :

- Item is in orginal condition with packaging, swing tag and re-saleable
- All postage is cover by purchaser (we recommend Registered Post)
- The item is currently in stock and not a clearance item
- A 25% restocking fee is paid
- Claim is made within 7 days from date of delivery

Items embroidered or printed cannot be returned for exchange.

If any order is found to be incorrect as a result of an error by Workwear Yagoona, goods will be re-supplied and any extra freight will be covered by us.